Help & Guides
How Renodem works and how to keep your data safe
Your project records sync privately to your account. Keep an optional backup for an extra copy.
Contact support
Email us and we will reply to your message.
support@myappempire.comNever email API keys, passwords, payment card details or private renovation documents. Support will never ask for them.
Page Guides
Tip: export a backup now and then for an extra copy.
Go to backupsHelp Topics
Search jumps straight to the Renodem page that does the job.
Frequently asked questions
Tap a question to expand the answer.
Still stuck? Contact support
support@myappempire.comNever email API keys, passwords, payment card details or private renovation documents. Support will never ask for them.
Where your renovation lives
Project records are saved to your Renodem account and sync privately across your devices when online. Backups are an optional extra copy you can keep. Photos and attached files sync privately to your Renodem account and appear on all your devices when online.
What can lose your data
Clearing site data or resetting a device removes its local copy. Project records, photos and attached files already synced to your account remain available when you sign in again. Export a backup for an extra copy.
Backups are your safety net
A backup is an optional extra copy of the project and attached files on this device. Export one from Settings and keep it somewhere safe. Restore replaces that project's local copy; it does not replace your other projects.
AI is optional and honest
Prompt Mode builds a project-aware prompt entirely on your device — no key, no account, nothing sent. Connected AI is only available if you add your own provider key, and then only the prompt you can read on screen is sent. Renodem never changes a renovation record because of an AI answer.
What is never shared
Your property address, contact names, phone numbers, email addresses, account references, meter numbers and attachments are never included in a prompt. Contractor and supplier business names are excluded unless you switch that option on.
Install on your iPhone Home Screen
Open Renodem in Safari, tap Share, choose Add to Home Screen, then tap Add. It then opens full screen like an app, using the same local data as Safari on that device. Android: open the browser menu and choose Install app.
If something looks wrong
Reload the page first. Project records already synced to your account remain available; unsynced offline changes stay on this device. If a screen still misbehaves, export a backup from Settings before changing anything else. Renodem works offline for pages you have already opened; connected AI needs a network connection.
Your data, in one sentence
Project records are saved to your Renodem account and sync privately across your devices when online. Backups are an optional extra copy you can keep.
Photos and attached files sync privately to your Renodem account and appear on all your devices when online. Export a backup if you want an extra copy of them.
Need a hand? Email support@myappempire.com
Renodem V1.0