Legal
Privacy Policy
Last updated 29 September 2026
What We Collect
We collect your account email, the project records you create, and the photos and files you add. To manage your device limit, we keep each device's type and label. We receive your purchase and access status from My App Empire. We don't receive your card details: payments are processed by Stripe through My App Empire.
We also collect basic visitor analytics on the website and support emails you send us.
Why We Use It
We use this information to provide private sync across your devices, enforce the device limit, provide the access you paid for, answer support requests and improve Renodem.
Where Your Data Is Stored
Your account and synced data are stored with our cloud hosting providers, which may store data outside Australia. Your photos and files are private to your account.
Ask Renodem And AI
Prompt Mode does not send your questions or project information to an AI provider. If you connect your own AI provider key, the questions and project data you choose to include are sent to that provider under its terms. Your key stays on your device, and connecting a provider is optional.
Who We Share With
We don't sell or rent your data or share it with trades or suppliers. Our cloud hosting providers store data to run Renodem; a connected AI provider receives only what you choose to send through that feature.
Retention And Deletion
We keep your account data while your account exists. Deleting your account in Settings → Delete my account deletes your projects, photos and files from our cloud. Backups you exported are yours to manage and delete yourself.
Your Rights And Complaints
You can ask to access or correct your personal information under the Australian Privacy Principles. Contact support@myappempire.com with a request or privacy complaint. If you're not satisfied with our response, you can complain to the Office of the Australian Information Commissioner (OAIC).
See also our Terms of Use and Disclaimer.
